Refund policy

At Rifqa's Natural Solutions, we stand behind the quality of our products and want you to shop with confidence.

 

Returns & Refunds

We offer a 100% money-back guarantee on eligible returns. To qualify for a refund, products must be unopened and returned within 14 days of delivery.

 

How to Request a Return

Please contact us within 14 days of receiving your order. We will provide instructions for returning your unopened product and processing your refund.

 

Refund Processing

Once your return is received and inspected, your refund will be issued to your original method of payment. Processing times may vary depending on your financial institution.

 

Damaged or Incorrect Orders

If you received the wrong item or your order arrived damaged, please contact us as soon as possible with photos of the issue, and we'll work quickly to make it right.